Warranty & Care

Warranty

Our Commitment

Every piece from Corey T Works is handcrafted with quality materials and careful attention to detail. We stand behind our work and want you to enjoy your jewelry for years to come.

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1-Year Limited Warranty

All Corey T Works pieces come with a 1-year warranty from the date of purchase covering:

✓ Manufacturing defects in materials or workmanship ✓ Structural failures under normal wear ✓ Stone loss due to faulty setting (not due to impact or misuse) ✓ Mechanical failures in kinetic pieces under normal use

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What's NOT Covered

✗ Normal wear and tear (scratches, patina, minor scuffs) ✗ Damage from accidents, impact, or misuse ✗ Damage from improper cleaning or chemicals ✗ Loss or theft ✗ Alterations or repairs by other jewelers ✗ Client-provided materials (stones, metals supplied by you) ✗ Cosmetic changes (tarnish, oxidation, plating wear)

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Warranty Claims

To make a warranty claim:

1. Contact us at ctjewelleryworks@gmail.com with your order details and photos of the issue
2. We'll assess whether the issue is covered under warranty
3. If covered, we'll provide instructions for return shipping
4. We'll repair or replace the item at no charge
5. Return shipping to you is covered for warranty repairs

Please retain your proof of purchase.

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Extended Care

After your 1-year warranty expires, we still want to help:

• Repairs: Available for a fee (quoted case by case)
• Cleaning & polishing: $25-50 depending on piece
• Resizing: $50 standard / $110 platinum
• Stone replacement: Cost of stone + $50 labor (minimum)

Contact us for a quote on any service.

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Jewelry Care Guide

Proper care extends the life of your jewelry and keeps it looking its best. Here's how to care for your Corey T Works pieces.

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General Care Tips

DO:

• Store jewelry separately to prevent scratching (soft pouches or lined boxes)
• Put jewelry on LAST (after perfume, lotion, hairspray)
• Take jewelry off FIRST (before swimming, showering, sleeping, exercising)
• Clean regularly with a soft cloth
• Have pieces inspected annually for loose stones or worn settings

DON'T:

• Expose to harsh chemicals (chlorine, bleach, cleaning products)
• Wear during physical activity or heavy manual work
• Sleep in your jewelry (chains can break, rings can bend)
• Store in humid environments (bathrooms)

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Sterling Silver Care

Silver naturally tarnishes (darkens) over time due to exposure to air and moisture. This is normal and easily managed.

To prevent tarnish:

• Store in airtight bags or anti-tarnish pouches
• Wear regularly — oils from your skin help prevent tarnish
• Keep away from rubber bands (sulfur accelerates tarnish)

To clean tarnished silver:

1. Use a silver polishing cloth (included with your purchase)
2. Gently rub the piece until tarnish is removed
3. Buff with a clean section of the cloth for shine

For heavier tarnish:

1. Mix warm water with a few drops of mild dish soap
2. Soak piece for 5-10 minutes
3. Gently scrub with a soft toothbrush
4. Rinse under warm water
5. Dry thoroughly with a soft cloth

Avoid: Dip cleaners and ultrasonic cleaners unless the piece has no stones or delicate details.

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Gold Care (14k, 18k)

Gold doesn't tarnish like silver but can dull with buildup from lotions, oils, and everyday wear.

Regular cleaning:

1. Soak in warm water with mild dish soap for 15-20 minutes
2. Gently scrub with a soft toothbrush (especially around settings)
3. Rinse under warm running water
4. Dry with a soft, lint-free cloth

Professional cleaning: We recommend professional cleaning once a year, or bring it to us.

Rose gold note: Rose gold contains copper and can develop a slightly deeper patina over time. This is normal and considered part of its character.

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Caring for Stones

Diamonds:

• Durable but can chip if struck at certain angles
• Clean with soap and water method above
• Safe for ultrasonic cleaning (unless the setting is delicate)

Softer stones (opals, pearls, emeralds, turquoise):

• Do NOT use ultrasonic cleaners
• Avoid soaking — wipe with a damp soft cloth only
• Keep away from heat and chemicals
• Pearls: wipe after wearing to remove body oils

Pavé settings:

• Be gentle — many small stones mean many small settings
• Avoid catching on fabric or hair
• Have settings checked annually

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Kinetic Pieces — Special Care

Your kinetic jewelry has moving parts that require a bit of extra attention:

DO:

• Operate mechanisms gently — don't force movement
• Keep clean and dry (moisture can affect bearings)
• Store with mechanisms in resting position if possible

DON'T:

• Expose to sand, dust, or grit (can enter mechanisms)
• Submerge in water (shower, pool, ocean)
• Apply excessive force to moving parts

If movement becomes stiff or gritty:

• Contact us — mechanisms can be cleaned and serviced
• Do NOT attempt to lubricate yourself (wrong lubricants can damage the piece)

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Engraved Pieces

Hand-engraved details can trap dirt and oils over time.

To clean:

1. Soak in warm soapy water
2. Use a very soft brush (baby toothbrush) to gently clean crevices
3. Rinse and dry thoroughly
4. Buff with a soft cloth

Avoid: Abrasive cloths or polishes on engraved surfaces — they can wear down fine details over time.

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Professional Servicing

We recommend professional inspection and cleaning every 12-18 months, especially for:

• Engagement rings and daily-wear pieces
• Pieces with pavé or multiple stone settings
• Kinetic mechanisms

Bring your piece to us or a trusted local jeweler.

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Storage Tips

• Individual pouches: Each piece in its own soft pouch prevents scratching
• Anti-tarnish strips: Add to your jewelry box to slow silver tarnish
• Avoid: Direct sunlight (can fade some stones), extreme heat, humidity
• Travel: Use a padded jewelry roll or case — never loose in a bag

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Quick Reference Card

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Questions?

If you're ever unsure how to care for a specific piece, just ask. We're happy to advise.

Corey T Works Email: ctjewelleryworks@gmail.com Instagram: @coreys.clipboard

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Guide last updated: 21 August 2026